Collection of Your Personal Information To access certain CKC services, you may be required to sign in using your email address and password, which we refer to as your credentials. During the creation of your credentials, you may also be asked to provide security questions and answers, which help verify your identity and facilitate password resets, along with an alternate email address. On some CKC sites, we may request personal information such as your name, email address, home or work address, or telephone number. Additionally, we may collect demographic data like your ZIP code, age, gender, preferences, interests, and favorites. When making a purchase or subscribing to services, we may request additional information, such as your credit card number and billing address, to establish a CKC billing account. We gather information about your site visits, including the pages you view, the links you click, and other interactions with CKC sites and services. Additionally, we collect standard data that your web browser sends to any website you visit, including your IP address, browser type and language, access times, and referring website addresses. When you receive newsletters or promotional emails from CKC, we may employ web beacons, customized links, or similar technologies to track email opens and the links you click, enabling us to provide more tailored email communications and information. To offer you a more personalized and consistent experience when interacting with CKC, we may merge information collected from one CKC service with data from other CKC services. We may also supplement our collected information with data obtained from external sources. For instance, we may use third-party services to approximate your general geographic location based on your IP address for customizing certain services accordingly.
Use of Your Personal Information CKC collects and uses your personal information to operate, enhance, and fulfill services or transactions you request. These uses encompass providing efficient customer service, streamlining the user experience by eliminating repetitive data entry, conducting research and analysis to improve our products and services, and displaying content and advertising tailored to your interests and preferences. Additionally, we use your personal information for communication purposes, including sending important service communications such as welcome letters, billing reminders, technical service updates, and announcements. Periodically, we may also send you product surveys or promotional materials to inform you about other CKC products or services and those of our affiliates. Please note that personal information collected on CKC sites and services may be stored and processed in the United States, and by using CKC sites or services, you consent to such storage and processing. CKC adheres to the safe harbor framework outlined by the U.S. Department of Commerce concerning data collection, use, and retention from the European Union.
Sharing of Your Personal Information Unless otherwise stated in this policy, we do not disclose your personal information to entities outside of CKC and its controlled subsidiaries and affiliates without your explicit consent. In instances where CKC services are co-branded and offered in collaboration with another company, both CKC and the partnering company may receive shared data. Occasionally, CKC may engage third-party companies to provide limited services on our behalf, such as handling mailings, software development, website hosting, transaction processing, or statistical analysis of our services. These companies are only allowed to access the personal information necessary for delivering the specified service, and they are obligated to maintain the confidentiality of the data, refraining from using it for other purposes. We may access and disclose your personal information if we believe such actions are necessary to comply with the law or legal processes affecting CKC, safeguard CKC’s rights or property, or act in situations requiring immediate action to protect the personal safety of CKC service users or the general public.
Accessing Your Personal Information You may have the ability to view or edit your personal information online, and to protect your privacy, signing in with your credentials (email address and password) will typically be required. The specific methods for accessing your personal information will vary based on the CKC sites or services you have utilized. While some CKC sites or services may collect personal information that is not directly accessible, alternative means of access may be provided for such cases.
Communication Preferences If you wish to stop receiving future promotional emails from CKC sites and services, please follow the instructions provided in the emails you receive. However, please note that these communication preferences do not affect mandatory service communications, which you may periodically receive as part of certain CKC services, unless you choose to cancel such services.
Security of Your Personal Information CKC is dedicated to safeguarding the security of your personal information. We employ a range of security technologies and protocols to protect your data from unauthorized access, use, or disclosure. For instance, we store personal information on computer systems with restricted access, located within secure facilities. When transmitting highly confidential data, such as credit card numbers or passwords, over the Internet, we utilize encryption methods, such as the Secure Socket Layer (SSL) protocol. It is your responsibility to maintain the confidentiality of any passwords used to protect your accounts and personal information. Please refrain from sharing this information with others, and if using a shared computer, always log out before leaving a CKC site or service to prevent access by subsequent users.
Use of Web Beacons CKC web pages may include electronic images known as web beacons, sometimes referred to as single-pixel gifs. These web beacons assist in delivering cookies on our sites and enable us to track user visits and deliver co-branded services. Additionally, we may incorporate web beacons in promotional email messages or newsletters to ascertain whether the messages have been opened and acted upon. To compile aggregated statistics and assess the effectiveness of our promotional campaigns, CKC may also employ web beacons from third-party sources. Importantly, CKC prohibits third parties from using web beacons on our sites to collect or access your personal information. Furthermore, we may collaborate with other companies advertising on CKC sites, placing web beacons on their sites to gauge the impact of clicking on an advertisement on a CKC site.
Managing “Spam” or Unsolicited Email CKC is committed to combating unsolicited commercial email, or “spam,” and adheres to a strict Anti-Spam Policy. CKC will not sell, lease, or rent its email subscriber lists to third parties. While CKC continually reviews and implements new technologies, such as enhanced filtering features, it’s important to note that no technology currently exists that can completely eliminate the sending and receiving of unsolicited email. To reduce the amount of unsolicited email you receive, consider using tools like the Inbox Protector and exercising caution when sharing your email address online.
CKC Laboratories, Inc.
5046 Sierra Pines Drive
Mariposa, CA 95338
Phone: (209) 299-5240
© 2023 CKC Laboratories, Inc. All rights reserved.